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This is the outsourced model, better suited for smaller businesses that lack IT resources and/or do not wish to make a capital investment in owning a telephony system. There are several variations of this model, with hosted VoIP being one of them.
For micro businesses, our view is that hosted VoIP is the best solution. In a hosted model, the business only needs to make a nominal investment in telephone sets that are compatible with VoIP, and does not have to worry about operating, maintaining or upgrading their network to support VoIP.

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